Operational Programmes and Development Manager - 3 Year Fixed Term

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit!

The role: Operational Programmes and Development Manager - 3 years Fixed Term

Responsible for oversight and delivery of key programmes within Supply Chain and lead the ongoing continuous improvement change management initiatives.

What you’ll do:

• A strategic role accountable for developing and executing a clearly articulated, understood and deliverable Supply Chain Improvement strategy which prepares Supply Chain to best support Engineering.
• Working across Supply Chain and Engineering / Maintenance to ensure delivery of programmes at an operational level.
• Responsible for delivery of significant Supply Chain programmes.
• Responsibility for CTO driven programme interface between Supply Chain and Engineering and Maintenance.
• Responsible for the delivery of the Supply Chain resource plan and programmes to deliver the challenges through CI.
• Responsible for day-to-day oversight of the Supply Chain pillar including management of the Wave Platform and a direct link into the BA Transformation team.
• Supports the Head of Transformation in development of the longer-term strategy.
• Responsible for the development of Supply Chain processes/procedures including those interfacing into Engineering & Maintenance (internal and external).
• Acting for the Head of Supply Chain as necessary.
• Responsible for ensuring oversight of compliance (Aviation, Financial and Security) as part of the development process.
• Responsible for delivery of the colleague CI development programmes including learning framework

What you’ll bring to British Airways:

• Evidence of identifying, leading and empowering change in an operational or service environment including delivery within a strong unionised environment.
• Operates with integrity and has strong personal values which are aligned with the corporate code of conduct
• A strategic thinker, able to set a clear direction and align objectives to achieve departmental strategy.
• Demonstrates confidence whilst remaining authentic, insightful and challenging.
• An engaging communicator able to influence and inspire others to meet business objectives.
• Proven track record of leadership and an ability to adapt leadership style to different situations, creating an environment for people to perform at their best.
• Proven ability in structured problem solving along with strong analytical skills to drive better business decisions / outcomes.
• Strong organisational/technical/planning skills, possessing the ability to prioritise and be reactive to changing circumstances at short notice.
• Ability to work and present at all levels including CTO, CFO, CEO and COO.
• Understands own development needs and when to ask for help.

Desirable Qualifications:

• Appropriate Supply Chain / Logistics qualification, engineering apprenticeship or experience equivalent.
• Detailed knowledge of CI / Processes improvement strategies with evidence of delivery within a complex global Supply Chain organisation.
• Experience of managing complex programmes.
• Working knowledge of Supply Chain / Storage Part 145 requirements Customs / Dangerous Goods / Export Control regulations Know Consigner Status (CAA HMRC DoTI regulations).

Why British Airways?
Join a world-class airline with a proud heritage and an exciting future. At BA Engineering, you’ll work with the best in the business, in a role where your contribution directly enhances the safety and reliability of our global fleet.

We offer a competitive salary, generous travel benefits, excellent training, and development opportunities to grow your career.

Ready to make a difference at 35,000 feet?
Apply now and help shape the future of safe, compliant aviation at British Airways.

Inclusion & Diversity

We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better BA.