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Emerging Talent

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Location Waterside, British Airways Head Office, London

At British Airways, we believe anyone can bring new and original ideas to the table. It’s why we invest in our emerging talent and offer them opportunities to work on projects that sit at the very heart of our airline.

Our Emerging Talent programmes offer a boarding pass to a great future, one where you’ll be able to make an impact right from the moment you join us. If you’re inspired to help shape the future of air travel and you’re ambitious to learn, then we’re ready to help you spread your wings.

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Reference 10145 Closing date 21/11/2024 Brand British Airways Career area Emerging Talent Business area Graduates, Business Placements & Interns Contract type Fixed Term Full Time Location Waterside, British Airways Head Office, London Download job description


Job Description

Duration: Three years

Location: London Heathrow

Salary: £33,600

Application Closing Date: 21st November 2024

Start Date: September 2025

The Programme

Over 3 years, you’ll complete 3 very different and unique roles across our Commercial departments with the aim of developing you to become a commercial expert and leader of the future.

These 12-month placements will challenge and inspire you and give you exposure to every facet of our global commercial business, often with some international travel along the way.  Your experience will take you on some amazing journeys within some of these teams:

  • Revenue Management: as well as understanding how an airline drives revenue and makes profit, you will be personally owning decisions on how we price our products, decide on their availability and how we exploit and develop ancillary sales for a specific region in the world.
  • Sales: you’ll represent BA and work directly with some of our most important customers, understanding their needs and managing the relationship on behalf of British Airways, Iberia and American Airlines.
  • Retail & Customer Relationship Management: you will experience how we attract new customers, maximise retention and nurture the relationship with our customers.
  • Digital Product & Experience: not only will you get expertise in agile, scrum and product management, but you will be delivering products and features on our website ba.com and the BA app that drive customer value.
  • Commercial Strategy: at the heart of Commercial, you will gain experience in defining strategies and goals and working across Commercial to drive our transformation plans forward.
  • Distribution & Payments: you will help to deliver smart product distribution strategies and deliver innovative new payment solutions.

Ambitious and data-centric thinking is the norm for our Commercial team and you’ll find many different ways to make your ideas count. We want you to help us outpace and outperform our peers by creating momentum and impacting on the bottom line.

The opportunities are endless.  You could be on the road building relationships with corporate customers, showcasing new aircraft in locations overseas, strategising how to make a route profitable, devising digital marketing campaigns or launching new sustainability features on our website ba.com.

Development and progression

We’ll help you to realise your potential and reach your career goals through a structured learning, training and development plan. Throughout the programme, you’ll have a support network of colleagues around you to nurture your development – but you’ll also independently plan and track your own professional development. To enable your leadership growth, we are offering a variety of structured learning courses.

About you

We are looking for a minimum of a 2:2 degree, or equivalent, in any subject (achieved or expected).  You will also have a strong commercial aptitude, analytical ability and a curious and creative mindset.  We’re looking for those who are collaborative and proactive to take initiative, challenge the status quo and drive change in our business.

What's in it for you?

Looking to join our graduate scheme? You won't be disappointed. Recently winning TargetJobs 'Most Popular Graduate Employer in the Transport, Logistics and Supply Chain', ranking #15 in the 'GTI Top 300 Graduate Employers' and #66 in the 'The Times Top 100 Graduate Employers', we can't wait to welcome you into the British Airways family.

We have many benefits for graduates at British Airways, here are a handful to showcase the diversity of our graduate community:

  • Part of our graduate network and community, with the opportunity to engage with graduates from all schemes in the business and learn from former graduates
  • Involvement in our bold sustainability vision, volunteering an active role to champion specific community groups including LGBTQ+ 'Flying Proud' and ethnic minority network 'BeMe'
  • Involvement in Community Investment programmes, taking part in fundraising challenges for partnership charities, supporting causes close to your heart
  • Volunteering in schools, colleges and universities, sharing personal experiences to inspire, empower and mentor students and support their potential to gain employment in the industry we love
  • Access to heavily discounted flights to globe trot, and a generous annual leave entitlement to turn your bucket list into reality

Further information & Next Steps

We are delighted you are considering applying! Here’s some more information you may need about the application process:

  • All sections of your application need to be complete, including all online tests, by the deadline given
  • Due to high volumes of applications, you may only apply for one graduate programme. We would recommend for you to read about each graduate scheme before applying as only your first application will be considered
  • If you are successful with the online tests, you will be invited to complete a short video interview within a given timeframe
  • Across all stages of the application process, if you fail to submit by the deadline, your application will be automatically withdrawn.

Do you have any questions or need advice? During the recruitment window, we will be running weekly virtual drop-in centres for applicants to talk to our recruitment team. Come along any Tuesday between 3:30pm and 4:30pm by joining the MS teams link.

Want to know more about British Airways and our Graduate schemes? Visit our student website, Speedbird-Z. This is a one-stop-shop for students interested in a career in aviation. You can speak to our digital mentors, complete learning modules to help your application and find out what events we have coming up!

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

AI Usage

We value authenticity and want to get to know the real you! Please do not use AI tools to craft your application, as this is your chance to showcase your unique personality, experiences, and talents. Let your true self shine!

Timelines for this recruitment process

  • Initial applications open between 4th November – 21st
  • If your initial application is successful, you will be invited to complete a video interview early December 2024
  • If your video interview is successful, you will be invited to an Assessment Centre in January 2025

For more information about our Commercial Business graduate scheme click HERE.

Skilled Worker Visa Sponsorship:

If you and your circumstances meet the New Entrant criteria, we will be able to offer sponsorship for the following roles:

  • Data Science Graduate
  • Commercial Analytics Graduate
  • Commercial Business Graduate
  • Finance Graduate
  • Engineering Technical Graduate
  • Engineering Planning and Supply Chain Graduate

If you and your circumstances do not meet the New Entrant criteria OR if you are applying for a scheme that is not on the list above, you may be expected to self-fund your own visa. 

You can find more information about the New Entrant Visa route via the link below:

Skilled Worker caseworker guidance (accessible) - GOV.UK (www.gov.uk)

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Helping talent take off

Hear from our emerging talent about why British Airways is a great place to begin a career.

Success Profile

It takes something special to work for our airline. Here are some of the qualities we look for in our emerging talent colleagues.

  • Curious
  • Ambitious
  • Enthusiastic
  • Open-minded
  • Trustworthy
  • Responsible
Why british airways

Why British Airways?

We strive for excellence in everything we do and trust our people to help us deliver.

It’s why we empower every one of our colleagues, from the most experienced manager to the newest member of the team, to push new ideas forward. We champion a culture of belonging where colleagues can be themselves and feel truly valued for who they are and what they contribute. However, we also recognise that our graduates, apprentices and students are right at the start of a professional journey and should always feel guided and supported to become the best they can be.

We offer our emerging talent clear progression pathways, as well as learning and development opportunities including networking events and quarterly forums with guest speakers from across the business.

Nandini Saini

When I arrived at British Airways, I wanted to make an impact. I have a real passion for sustainability, and during my three-month internship I was given the chance to assist with the creation of a new Environmental Standards Manual – a pocket guide to best practice and environmental standards for colleagues across the company. I had the chance to learn from some of the best minds in the business through Insight Days, one-to-ones, and networking opportunities. I loved being part of exciting projects and given real responsibilities. It was a great feeling to assist in the delivery of a world-class service to thousands of customers and help the airline take steps towards a sustainable future.

Nandini Saini

Former Future Leader Intern

Graduates & Apprentices

Graduates & Apprentices

Our emerging talent colleagues have the chance to make a real impact outside of their job when they arrive at our airline. Alongside learning the job, you’ll also be able to volunteer in schools and universities to help inspire, motivate, and mentor students considering a career in aviation. You can get involved in our bold sustainability agenda and take part in fundraising challenges for causes that you care about. In addition, you’ll have access to an emerging talent Network and Community, giving you opportunities to engage with, and learn from, current and former emerging talent colleagues from all schemes across the business

Rewards & Benefits

Discounted travel

Discounted travel

Heavily discounted air travel for yourself, friends and family accompanied with a generous annual leave entitlement or 26 days to turn your bucket list into reality.

Champion Sustainability

Champion Sustainability

Play a part in driving our sustainability agenda through fundraising for charity partners, volunteering for charities or championing our colleague diversity networks.

Become an ambassador

Become an ambassador

Access our Graduate and Apprentice Networks to learn from current and former colleagues on our schemes, and volunteer to inspire the next generation to consider an aviation career.

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